Landlord Services Bournemouth and Poole
Whether you are letting a property for the first time or managing an established portfolio, Roberts offers landlord services to suit how involved you want to be.
With more than 40 years of experience in the local property market, our Charminster-based team supports landlords across Bournemouth, Poole, Christchurch and the surrounding areas.
Choose Let Only for help finding a tenant and setting up the tenancy, or Fully Managed for ongoing support with rent collection, maintenance coordination and tenant communication.
Experienced Team
Local Expertise
Clear Communication
Our Landlord Services
Let Only
Our Let Only service suits landlords who want to manage the tenancy themselves and would like professional help finding a suitable tenant and arranging the tenancy setup.
We advise on an achievable rent, market your property and handle tenant enquiries. We also arrange referencing and tenancy paperwork, with the precise services and any additional charges agreed before you instruct us.
Once the tenancy begins, you take responsibility for ongoing management, including rent collection, repairs and tenant contact. We explain the handover arrangements so you understand what happens next.
Fully Managed
Fully Managed provides ongoing support for landlords who would like a local team to handle the practical work involved in letting a property.
Alongside finding a tenant and arranging the tenancy setup, we collect rent, follow up late payments and coordinate reported maintenance. Our team acts as a point of contact for tenants and helps administer the tenancy and relevant compliance records.
We explain the arrangements for property inspections, safety checks, rent reviews and other work, including which services carry separate charges. Repair costs and contractor charges are additional.
HMO Management
Houses in multiple occupation can involve additional licensing, safety and management responsibilities.
Roberts offers HMO management and assistance with licence applications and renewals. Speak to us about the support available for your property and the fees involved.
You can also explore our student lettings in Bournemouth.
Rent Guarantee Cover
Rent guarantee cover is available as an additional option for managed properties.
Eligibility, exclusions, claim limits and policy terms apply. We will explain the available cover and cost so you can decide whether it suits your circumstances.
Choosing between Let Only and Fully Managed
Let Only can suit landlords who have the time and experience to manage their own tenancy. Fully Managed can be useful if you live away from the property, own several rentals or prefer help with the ongoing administration.
We can talk through the options and explain what each service covers before you decide.
Read our guide to Let Only and Fully Managed services for a fuller comparison.
Why Choose Roberts?
An Established Local Team
From our office on Charminster Road, we advise landlords across Bournemouth, Poole and Christchurch. Our local experience helps us assess rental values and explain the practical steps involved in bringing a property to market.
Clear Service Information and Fees
We publish our fees so you can consider the initial letting costs, ongoing charges and additional services together.
Before you instruct us,
we confirm the agreed service and
the charges that apply.
Support That Suits Your Involvement
Our Let Only and Fully Managed services give you a choice about how much of the tenancy you handle yourself.
We explain
responsibilities at the outset, including what you need to arrange and what our team will do.
Recognised Industry Memberships
Roberts is a member of safeagent, The Property Ombudsman, The Property Institute and the UK Association of Letting Agents (UKALA). Speak to our team if you would like information about our client money protection arrangements or complaints procedure.
Helping You Meet Your Landlord Responsibilities
Letting a property involves legal duties as well as finding a tenant. Depending on your property and tenancy, these can include:
- Right to Rent checks and appropriate tenancy information.
- Deposit protection and prescribed information.
- Gas safety checks where applicable, and electrical safety requirements.
- A valid Energy Performance Certificate where required.
- Smoke and carbon monoxide alarm requirements.
- Assessing and managing the risk of legionella.
- HMO licensing and management requirements where applicable.
Our team can explain the support available under your chosen service and help coordinate the agreed tasks. Appointing an agent does not remove all of your responsibilities as a landlord.
The Renters’ Rights Act
The first phase of the Renters’ Rights Act 2025 took effect in England on 1 May 2026, changing the rules for assured tenancies, rent increases and possession.
Key changes include assured periodic tenancies, the removal of Section 21 notices and a revised Section 13 process for rent increases. Further reforms are being introduced in stages.
We can discuss how the current rules affect your property and tenancy, and explain the support available. Possession cases may require advice from a solicitor.
Read the government overview of the Renters’ Rights Act for landlords for further information.
Landlord Fees
The fee schedules below explain the costs of our Let Only and Fully Managed services, together with additional charges for particular tasks and optional services.
Before you instruct us, we will confirm the initial letting fee, any ongoing management fee and the additional charges relevant to your property. Please check the VAT information and minimum fees shown in each schedule.
Property inspections, compliance administration, notices, inventories and other work may carry separate charges. Contractor costs, repairs and any rent guarantee premium should also be considered when budgeting for your letting.
If you are unsure which charges apply, speak to our lettings team for an explanation of the proposed costs.
Managed Service
- Set-up Fee of 50% of the first month’s rent received plus VAT, deducted by the Agent and thereafter 10% of the monthly rent plus VAT per month.
- HMO Management 2% plus VAT of the rent received, deducted by the Agent on a monthly basis. (In addition to the normal management fee)
Introduction and Let Only Service
Set-up Fee of 50% plus VAT of the first month’s rent received.
Please note a minimum fee of £540 including VAT applies, whichever is the greater in each instance above.
The fees under the above services are payable when any individual or organisation enters into an agreement to rent the Property as a result of our promotion, introduction, or viewing by the Agent.
Additional charges
(Prices are per property & include VAT)
| Tenant Referencing | Included in Setup Fee |
| Guarantor Referencing | Included in Setup Fee |
| Tenancy Agreement Fee | Included in Setup Fee |
| Inventory Service | See Separate Charges |
| Written Statement | Included in Setup Fee |
| Duplicate Rent Statements | £18 |
| Property Inspections | £20 per visit |
| Property Compliance Register Initial Setup | £180 |
| Property Compliance Revision | £60 per let |
| Overseas Landlord Tax Payment Fees | £120 |
| Annual HMRC Tax Statements | £60 |
| Professional Hourly Rate | £120 |
| HMO Application (New) | £360 |
| HMO Application (Renewal) | £240 |
| Land Registry Checks | £36 |
| Prescribed Information and Deposit Registration Fee | £120 |
| Deposit Disputes | £240 |
Notices
(Prices are per property & include VAT)
| Section 8 (Posession) | £240 (admin only) |
|---|---|
| (You will need to appoint a solicitor to act on your behalf, our fee is for the production of the paperwork relating to this notice) | Section 13 (Rent Increase) | £120 |
| To include the following: Rent Review, Market Rent Report, Production and Service of Notice | |
| Tribunal Case Paperwork | £300 |
| Tribunal Attendance Fee | £120 per hour | Section 48 (Transfer of Ownership) | £120 |
Typical Contractor Costs
| Gas Safety | £75 |
| Boiler Service | £55 |
| Electrical Safety (property dependant) EICR | £190 minimum |
| Energy Performance Certificate | £65 |
| Fire Door Risk Assessment (flat entrance doors) | £72 |
For Inventory/ Checkout
(Prices are per property & include VAT)
| Unfurnished | Part Furnished | Furnished | |
|---|---|---|---|
| £ | £ | £ | |
| Studio | 84 | 90 | 96 |
| 1 Bed | 102 | 108 | 114 |
| 2 Bed | 120 | 126 | 132 |
| 3 Bed | 138 | 144 | 150 |
| 4 Bed | 156 | 162 | 168 |
| 5 Bed | 174 | 180 | 186 |
| 6 Bed | 180 | 192 | 204 |
| 7 Bed | 192 | 204 | 216 |
| 8 Bed | 204 | 216 | 240 |
Rent Guarantee
(Managed Service Only)
| Rental Amount | Cost of Rent Guarantee |
|---|---|
| £/month | £/annum |
| 0-999 | 300 |
| 1000-1249 | 350 |
| 1250-1499 | 400 |
| 1500-1749 | 450 |
| 1750-1999 | 500 |
| 2000-2249 | 550 |
| 2250+ | POA |
The Government’s standpoint on this issue is that the Landlord employs the Agent to Let their property and as such should bear the costs of doing so.
How Our Landlord Services Work
1. Book a Free Rental Valuation
Arrange a rental valuation.
We advise on an achievable rent and discuss what is needed before the property is marketed.2. Agree Your Service
Choose the level of support you need. We explain the service, responsibilities and fees, and agree the terms of business before proceeding.
3. Find Your
Tenant
We market the property, handle enquiries, carry out tenant checks and prepare the tenancy paperwork, deposit, inventory and move-in.
4. Begin the Tenancy
With Let Only, you take over management from here; with Fully Managed, our local team looks after the tenancy for you throughout.
Supporting Landlords Across Bournemouth, Poole and Christchurch
Our Charminster office supports landlords across the local area, including:
- Bournemouth: Charminster, Winton, Westbourne, Southbourne, Boscombe, Springbourne and Moordown.
- Poole: Parkstone, Branksome, Canford Cliffs, Broadstone and Hamworthy.
- Christchurch: the town centre, Mudeford, Highcliffe, Burton and surrounding areas.
We work with landlords who live locally as well as those based elsewhere in the UK or overseas.
Contact us with your property’s location and type to discuss the support available.
FAQs
What landlord services do you offer?
We offer Let Only and Fully Managed services across Bournemouth, Poole, Christchurch and surrounding areas, together with HMO management and an optional rent guarantee product for managed properties.
Contact us to discuss your property and the level of support you need.
What is the difference between Let Only and Fully Managed?
With Let Only, we help find a tenant and arrange the agreed tenancy setup, then you manage the tenancy.
Fully Managed adds ongoing support such as rent collection, tenant communication and maintenance coordination. Exact inclusions and separate charges are confirmed in your service agreement.
How much do your landlord services cost?
Your costs depend on the service you choose and any additional work required.
Our published schedules show the letting and management fees, minimum fees and separate charges. We will explain how these apply to your property before you instruct us.
Can you manage a property that already has tenants?
Contact us with details of the property, tenancy and any existing agent agreement.
We can review the arrangements and explain what a transfer would involve, including notice requirements, deposit records and the handover of tenancy information.
What are my responsibilities if I choose Fully Managed?
Your management agreement sets out the tasks Roberts handles and the responsibilities you retain.
Landlords still have legal obligations, including ensuring that the property meets applicable safety and housing standards. We can explain the agreed arrangements for checks, repairs and documentation.
How can I increase the rent under the current rules?
For assured periodic tenancies covered by the reformed rules in England, rent increases use the Section 13 process and require at least two months’ notice.
Rent cannot normally be increased more than once a year, and tenants can challenge the proposed amount. Ask us about support with rent reviews and the charges involved.
Can landlords still regain possession after Section 21?
Landlords can seek possession using a valid Section 8 ground and the required notice.
Each ground has conditions. Selling or moving back in is subject to restrictions, including protection during the first 12 months of the tenancy.
If the tenant remains after the notice expires, you must apply to court for possession. Specialist legal advice may be needed.
Do I need an HMO licence?
Mandatory licensing generally applies where five or more people from two or more households share facilities such as a kitchen or bathroom.
Licensing and planning requirements depend on the property and its use. Check BCP Council’s current HMO guidance before letting or changing the occupancy.
Do you help landlords who live outside the area?
Yes. Our local team can provide support for landlords who live elsewhere in the UK or overseas.
We can discuss the management arrangements and any additional administration relevant to your circumstances.
How long will it take to find a tenant?
The time needed varies with the property, asking rent, condition and current demand.
At your rental valuation, we can discuss suitable pricing and presentation and give you an indication based on the local market.
Discuss Your Rental Property with Roberts
Whether you are preparing to let, reviewing your current arrangements or considering a managed service, speak to our team about your property and the help you need.
