Owning a rental property comes with regular responsibilities. Roberts helps landlords across Bournemouth, Poole and Christchurch with rent collection, tenant communication, maintenance coordination and tenancy administration. Whether you own one rental home or a portfolio, our local team can help you spend less time managing the day-to-day details while keeping you informed about your property.
Local Property Team
Ongoing Landlord Support
Clear Communication
Finding a tenant is only the start of letting a property. Once they move in, there are payments to monitor, questions to answer, repairs to organise and records to maintain.
Our fully managed service gives you a local team to help with these ongoing responsibilities. We act as a point of contact for your tenants, coordinate the agreed management tasks and keep you updated when something needs your attention.
If you are letting for the first time, managing your property from a distance or looking for support with an existing tenancy, we can talk you through the options.
The support available covers the main stages of letting and managing your rental property. We will explain the service included in your agreement and any additional charges before you instruct us.
When your property needs a new tenant, we can help with marketing, enquiries, viewings and referencing. We also arrange the agreed tenancy paperwork so you understand the next steps before the tenancy begins.
We collect rental payments, follow up late payments and provide statements showing income and expenditure. If a payment issue arises, we keep you informed and discuss the next steps with you.
Our team handles day-to-day tenancy enquiries and maintenance reports. This gives tenants a clear point of contact and reduces the time you spend dealing with routine messages and arrangements.
We coordinate maintenance and repairs through local contractors, helping to arrange access. The approach to authorising work and handling urgent repairs forms part of your management arrangements.
Property visits help identify maintenance needs and monitor the condition of your rental home. Speak to us about inspection arrangements, reporting and the charges that apply to your property.
We support the administration of tenancy documents, deposit arrangements and relevant safety checks within the agreed service. Our team can explain the tasks we handle and the responsibilities that remain.
Choosing a property manager means choosing who will deal with your tenants, organise repairs and keep you informed. You need to understand how they work as well as what they charge.
Our Charminster office supports landlords across Bournemouth, Poole and Christchurch. We combine knowledge of the local rental market with practical experience of managing different types of residential property.
We keep you informed about your tenancy and raise matters that need your attention. You can contact the team to ask questions, discuss an issue or review your management arrangements.
Some landlords want help with their first rental property; others need ongoing support for several homes. We discuss your property and preferred level of involvement so you can choose a suitable service.
Our Let Only service helps you find a tenant and arrange the agreed tenancy setup. You then take responsibility for managing the tenancy, including rent collection, tenant contact and repairs.
Our fully managed service adds ongoing support throughout the tenancy. It can suit landlords with limited time, several properties or a rental home some distance from where they live.
For a fuller comparison, read our guide to let only vs fully managed services for Bournemouth landlords.
Before choosing a service, check both the ongoing management fee and any separate charges for tenancy setup, inspections or other work. We can explain how these apply to your property and the support you need.
View our managed service fees or explore our landlord services. If you need help, contact our team.
If you are reviewing your current management service, Roberts can help you understand what a move would involve. Start by telling us about your property, tenancy and existing arrangements.
Tell us what support you need and what you would like to change. We can explain our service and the information needed to plan a handover.
Review your existing agreement for any notice requirements or charges. We can then discuss a suitable start date and confirm the proposed management arrangements with you.
Once instructed, we can liaise with the relevant parties about tenancy records, keys, payment arrangements and tenant communication. Deposit arrangements will also need to be checked as part of the transfer.
From our office on Charminster Road, Roberts supports landlords with rental properties across Bournemouth, Poole, Christchurch and surrounding Dorset areas.
We work with landlords of flats, apartments, family homes and student properties. Tell us your property’s location and type so we can confirm the management support available.
If you are preparing to let a property, a free rental valuation can help you understand what it could achieve in the local market.
Roberts also works with student accommodation in Bournemouth. Explore our student lettings and speak to the team about support for your student rental.
If you need management of a building or its shared areas, visit our block management page for information for freeholders, developers, RMCs and RTMs.
Contact us with details of your property and current tenancy. We can review the existing arrangements and explain what would be needed to take over management, including records, payment arrangements and communication with your tenants.
Your costs depend on the agreed service and any additional work required. Check our managed service fee schedule for the published charges, then speak to us about how these apply to your property. We can explain the ongoing management fee and separate costs before you decide.
Our team coordinates reported maintenance issues with local contractors and helps arrange access. Your management agreement sets out how work is authorised and the arrangements for urgent repairs. Ask us to explain these when discussing your service.
We follow up late payments and keep you informed about the position. The next steps depend on the circumstances and your agreed service. Rent collection does not guarantee payment; any rent protection product would have its own terms and eligibility requirements.
Yes. Our property management service provides local support for landlords who cannot easily attend to day-to-day tenancy matters themselves. Contact us to discuss your property, location and the level of involvement you would like to retain.
Rental property management focuses on the relationship between a landlord, their tenants and the individual property. Block management deals with the management of buildings and shared areas, including matters such as communal maintenance and service charges. Roberts offers both services through the relevant team.
Whether you are letting for the first time, reviewing your current agent or looking for help with an existing tenancy, tell us about your property and the support you need.
Our team can explain your options, the management service and the fees that apply.
